Optical Orasis

Return Policy

Return Policy

Return Policy

In case you want to return the products you bought because you are not satisfied or you are not completely satisfied, you have the right to do so within 14 days from the date of receipt of the order. The products must be in the condition in which you received them, without their packaging being unsealed and accompanied by the receipt or the sales invoice. In this case you will be charged only with the cost of returning the products.

The company is not responsible for any damage that may occur to the products during the return process. Immediately after receiving the products to be returned and after making sure that their packaging is in excellent condition and that the product has been sold by our company, our representative will contact you so that you can agree on the way you want, in order to get your money back. .

The refund will be completed within 15 days from the date of receipt of the returned product by our company. In case you want to return products that have a problem in their operation and are covered by warranty, then the product is returned and its support department will contact you and inform you about the repair process of the specific product or its replacement. – if this is not repaired. The above does not apply if the defective product is covered by a warranty directly from the manufacturer or his representative. In any case, before returning products for any reason, contact customer service.

Ο λογαριασμός μου